Return Policy

RETURN/EXCHANGE POLICY

It is important to us that you love your purchase from Luxe Tropic, so we have made our return/exchange policy very easy.

Refunds: Please be assured that all items are carefully inspected by us before shipping to ensure that quality is of the highest standards. If however your item arrives faulty or damaged, you will be eligible for a full refund* on the purchase price.

*(not including sales items)

Exchanges: If you purchase an item that you are not satisfied with, doesn't fit or doesn't suit you, please send the item(s) back to us within 7 days and we can offer a store credit for you to purchase an alternative product either instore or online. Please note that we do not refundfor change of mind or incorrect selections. Your garment/s must meet the following requirements to be returned for a credit.

The garment/s must be returned within 7 days of receiving the item for a return within Australia.
The garment/s must be returned in new, unused, unwashed condition with all tags still attached.
It must be a full price item - there is no return on sale items.
Please note that garments that smell of perfume/deodorant or have makeup or tan stains on them will not be accepted as a return.
Shoes must be unworn and original good condition.